| RESERVATION |
| 1、How would
you rate our reservation service: |
Excellent |
Satisfied |
Dissatisfied |
| Efficiency |
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| Courtesy
of Staff |
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| Comments
|
| ARRIVAL AND
DEPARTURE |
| 2、How was your
experience in the following areas: |
Excellent |
Satisfied |
Dissatisfied |
|
Hotel Limousine |
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| Luggage
Service |
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| Check-In |
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| Check-Out |
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| Concierge |
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| Operator |
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| Comments
|
| GUEST ROOM
EXPERIENCE |
| 3、How did you
feel about your room: |
Excellent |
Satisfied |
Dissatisfied |
| Furnishings
& Decor |
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| Cleanliness |
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| Comfort |
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|
Room Amenities |
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| Bathroom
Supplies |
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| Housekeeping
Service |
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| Laundry
Service |
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| Comments
|
| DINING & CONFERENCE
EXPERIENCE |
| 4、Which of the following
restaurants did you experience? |
|
| Meal
period |
|
| How would
you rate your overall experience: |
Excellent |
Satisfied |
Dissatisfied |
| Restaurant
Atmosphere |
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| Food
Quality |
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|
Service Provided |
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| Food
Presentation |
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Value/Price Charged |
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| How would you rate our
conference facilities: |
Excellent |
Satisfied |
Dissatisfied |
| Meeting
Room Set-Up |
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| Facilities/Equipment |
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| Services |
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| Coffee-Break |
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| Food
Quality & Service |
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| Comments
|
| RECREATIONAL
EXPERIENCE |
| 5、How would you rate our recreational facilities: |
Excellent |
Satisfied |
Dissatisfied |
| Chess
Room |
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|
Massage |
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| Comments
|
| Is there
any area that you suggest be our first priority
for addressing or changing? |
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| Additional
Comments |
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